Privacy Policy
Cookie Policy
Terms of Use
Governance

EU Privacy Policy

This Notice explains how we at DataTracks collect, use, retain and disclose Personal Data collected from you on our website.

Who we are

At DataTracks, we assist our clients in preparing error-free regulatory reports on time and with minimal effort.

We prepare more than 14,000 XBRL statements annually for filing with regulators such as the SEC in the United States, HMRC in the United Kingdom, Revenue in Ireland, ACRA in Singapore, MCA in India, and EU regulators such as ESMA, EBA, and EIOPA.

Honed by over 20 years of experience in preparing more than 450,000 compliance reports in XBRL, XML, and iXBRL formats, our solutions and services are designed to assure quality, reliability, security, and ease of use.

You can find more about us at www.datatracks.com/about-us

We are the data controller for the information we get from you on your visit to our website.

Our Commitment

Our information handling practices are continually reviewed to ensure that they comply with the European Union General Data Protection Regulation (GDPR), 2018 and United Kingdom Data Protection Act, 2018, as well as the Digital Personal Data Protection Act (DPDPA).

Information Collection

We collect your Personal Data in the following ways on our website:

  1. Through information provided by you when you visit our website
    • You fill up our ‘Request a Quote’ form and submit your Name, Email Address, Contact Number.
    • You fill up our ‘Contact Us’ Form and submit your Name, Email Address, Country, Phone Number, and Company.
    • You chat with us using the Zoho chat software, and we collect your Session ID, Name, Email Address, and Phone Number.
    • When you connect with us on a call, we collect your Phone Number, Name and Email Address to contact you back.
    • When you connect with us by sending us emails, we collect your Name and Email Address to contact you back.
  2. Through the information provided by you while registering:
    • You fill up our Registration Form and submit your Username, Password, Your Name, Email Address, Organization Name, Street Address, City, Post Code, Country, and Telephone Number.
    • You agree to receive our marketing material through emails by checking the checkbox on the registration form showing the message, “I am happy to receive marketing material for related services from DataTracks or its associates”.
  3. Through information provided by you as a registered user of our website
  4. You upload files that contain Personal Information of the Shareholders of the companies or entities, that is, Name, Age, and Residential Address.

  5. Through log files
  6. As a registered user, when you access our website, we collect your Username, Page accessed by you, and your Access Time Stamp. Through cookies on our website

    Through cookies on our website

    The cookies collect information about you when you visit our website. For more information about cookies, please refer to the ‘Cookies & Trackers Information’ section on this Notice.

Information Purpose & Usage

We use the collected Personal Data for:

  1. Providing you our Solutions and/or Services
  2. Contacting you for providing our Solutions and/or Services
  3. Answering your queries or technical issues or complaints
  4. Tracking your activities on our website
  5. Providing you with the Marketing Material in case you have opted for
  6. Sending you updates about our blog
  7. Recruitment purposes

We retain and use your Personal Data if it is necessary for fulfilment of the respective purposes as specified in this section.

We retain and use your Personal Data as long as it is necessary for the fulfilment of the respective purposes as specified in this section.

On our website, every page that collects Personal Data from you states the purpose of the collection of information. If you agree to the purpose, you can provide your information and thus give your consent to us to use the information provided for the stated purpose.

If, at any point, we decide to use your Personal Data for a different purpose, we will notify you and obtain your consent.

You can withdraw your consent at any point in time by reaching out to us at the details mentioned in the ‘Contact Us’ section. Consequences of withdrawal will be communicated to you on contacting us, and on your agreement, your request for withdrawal will be processed.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

What type of Cookies does DataTracks use?

The following type of cookies are used on DataTracks website

Necessary cookiesThese are cookies that are required for the operation of our website. They include, for example, cookies that enable website visitors to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Statistics CookiesThey allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Preferences cookiesThese are used to recognize users when they return to our website. This enables us to personalize our content for them and remember their preferences (for example, their choice of language or region).
Marketing cookiesThese cookies record users’ visits to our website, the pages they have visited and the links they have followed. We will use this information to make our website and the advertising displayed on it more relevant to our website visitors interests.

You can find more detailed information about cookies and adjusting your browser settings to refuse the use of cookies by visiting http://www.allaboutcookies.org/manage-cookies/

To know more about website cookies visit – https://www.datatracks.com/cookie-policy/

DataTracks also uses third party cookies which are governed by their own privacy policies. Please go through their privacy policies to get information on their Privacy Practices.

Disclosure

We will not disclose your personal data to any non-affiliated third parties if you have opted out of such disclosures. We use Cloud services to store your Personal Data that you provide us on our website. Cloud Services provides services to us under extremely strict confidentiality agreements and do not have any independent right to share this information with any entity without our permission.

Personal Data collected from you will not be disclosed without your consent. Exception to this is when such disclosure is necessary for compliance to any legal and/or law enforcement obligations. We will do so after following necessary due processes.

We will make every effort, where possible, that such mandated disclosures are communicated to you.

On your request, DataTracks shall provide you with details of all the parties with whom your Personal Data is being disclosed along with details of the Personal Data that is being disclosed, at no additional cost. For all such requests contact grievance officer at contact details provided in ‘Contact Us’ section of this Privacy Policy. This request may be made no more than once per calendar year.

Access & Correction

You can update or correct your Personal Data collected from you, by calling support contact number available on our website.

Data Security

We are committed to protecting your Personal Data in our custody.

We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion.

Data Transfer

As a global company, we strive to provide you with access to the highest-quality solutions and services wherever you are. To do this, we may transfer your Personal Data outside the United Kingdom and GDPR. Although the data protection laws of these countries may be less stringent than those in your own, DataTracks will take appropriate steps to ensure your personal data is handled as described in this Online Privacy Policy

Our website has links that redirects you to our social networking pages of Instagram, Facebook, X (formerly Twitter) and LinkedIn. These pages are hosted on social networking sites that are governed by their own privacy policies. Please go through their privacy policies to get information on their Privacy Practices.

Children’s Privacy

Our website is not designed to be used by children under the age of 18. If we learn that we have inadvertently collected personal data from a child under the age of 18, we will delete such information promptly in accordance with applicable laws.

Direct Marketing

We may also use your information to provide you with details about DataTracks products and services. Direct marketing is in our legitimate interests continually to evaluate, develop or improve our products as well as the user experience of our services and products. We may send you marketing messages by post, email, telephone, SMS, Mobile / Web Push Notification, social media, automated voice calls, and secured text messages using external service providers. You can change your mind on how you receive marketing messages or choose to stop receiving them at any time.

Notification of Changes

We reserve the right to amend this Privacy Notice at any time. We will update our Privacy Notice with a new effective date stated at the beginning of the policy. Our processing of your Personal Data will be governed by the practices set out in that new version of the Privacy Notice from its effective date onwards.

Contact Us

For any further queries and complaints related to Privacy, or exercising your rights under GDPR and DPA, you could reach us at:

Name : Viswanath Subramanian
Email ID : dpo@datatracks.com
Contact number : +44 (20) 3608 8035

DTracks Pty Ltd
Belgrave House, 39-43 Monument Hill,
Weybridge, Surrey, KT13 8RN
United Kingdom

Your queries will be addressed within one month of receipt, as required by the GDPR. If more time is needed, we will notify you within the same period, explaining the reasons for the delay.

Table of Contents:
EU - Terms of Use

EU Terms of Use

Welcome to DataTracks. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern our relationship with you in relation to this website. The term “We” refers to the owners of this website; the term “You” refers to the users of this website.

  • All content on this website (except those belonging to a third party) are the property of DataTracks. You cannot use such content for any purpose without the approval of DataTracks.
  • You cannot provide a link to this website without the consent of DataTracks.
  • All content and software are provided on an “as is” basis without any representation of fitness for any purpose. You are responsible for ensuring that any content or software you access on this site is fit for your purposes. DataTracks disclaims all warranties including the implied warranty of merchantability or the warranty that functions contained on this site will be uninterrupted or error-free or that defects will be corrected. There is no guarantee that the information contained here is accurate, reliable, complete and timely. This site may contain errors that may be corrected at any time. There is no guarantee that this site will be kept updated on a continuing basis.
  • Any reliance you place on the information provided on this site is at your own risk. You agree that DataTracks, its subsidiaries and its affiliates will not be liable for any consequential, incidental, special, or indirect damage (including loss of profits) related to the site or its materials, including but not limited to damages that result from inconvenience, delay or loss of the use of the site.
  • We may modify the website, its features, our offerings or prices at any time.
  • Any software available for download via the Site is the copyrighted work of DataTracks and/or its licensors or its subsidiaries or its affiliates. Use of such software is governed by the terms of the End User License Agreement/Subscription Agreement/Subscription Order that accompanies or is included with the software. Downloading, installing, and/or using any such software indicates your acceptance of the terms of such end-user license agreement/ Subscription Agreement/Subscription Order.
  • You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
  • You understand that you are responsible for all electronic communications and content sent from your computer to us.
  • You are responsible for maintaining the confidentiality of your password and shall be responsible for all uses via your registration and/or login. You agree to immediately notify us of any unauthorised use or your registration, user account or password. You need to take immediate steps to change the password or deactivate your account.
  • We use the words ‘joint venture’, ‘partnership’ and ‘partner’ to convey a relationship involving common activities and interests. These should not be construed as precise legal relationships.
  • We may have provided third-party content on this website for informational purposes. Please do not construe this as an endorsement of such content or a recommendation. We do not guarantee the accuracy, completeness of such content. Please exercise due care before you act based on such content. We are not responsible for your actions.
  • You may be directed to an external website while browsing this website through any links. We are not responsible for the contents of any such external websites you get directed to. Any links we provide should not be misconstrued as an endorsement or a recommendation.
  • We do not guarantee that this site will be free of any computer viruses or harmful components. Please take suitable precautions.
  • You agree to indemnify and hold us harmless, our parent, our subsidiaries, affiliates, related parties, officers, directors, employees, from any claim or demand, including reasonable attorney’s fees, that may be made by any third party, that is due to or arising out of your conduct or connection with this website, your violation of these Terms of Use or any other violation of the rights of another person or party.
  • You are responsible for any costs/losses incurred by DataTracks that are attributable to any action taken by you while using this website in violation of these terms and conditions.
  • We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. You further agree that DataTracks, its subsidiaries and its affiliates will not be liable for any loss resulting from a cause over which DataTracks, its subsidiaries or its affiliates do not have direct control, including but not limited to the failure of electronic or mechanical equipment or communication lines, telephone or other similar problems, unauthorised access, theft, operator errors, earthquakes, floods and strikes or other such problems.
  • If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. The failure to assert any right under these Terms of Use shall not be considered as a waiver of any other rights and that right will remain in full force and effect.
  • Any claim against us must be made within one year from the cause of such action.
  • By accessing this website and using the facilities and/or services offered through this website, you agree that the Netherlands law shall govern such access and the provision of such facilities and/or services and you agree to submit to the exclusive jurisdiction of the Netherlands courts.
  • This constitutes the entire set of terms for the usage of this site. If any part of these terms is invalid, such invalid part shall be ignored and the remainder construed as valid and applicable.

EU Governance

Code of Conduct

General

DataTracks is committed to upholding the highest standards of conduct. The standards, improved from time to time, apply to DataTracks, its directors, officers and employees.

The standards are not exhaustive. The underlying principle of high standards applies to all issues, even if they are not covered specifically in the standards. DataTracks CEO or directors can be contacted to get answers to any questions relating to these standards.

Directors, Officers and Employees are expected to bring all violations to the attention of any non-executive member of the Board of Directors. Please send emails to the CEO.

Corporate Citizenship

DataTracks shall be a good corporate citizen and shall comply with the letter and spirit of all laws governing its operations conduct its affairs in accordance with best moral, professional, legal and ethical standards.

Fair Dealing

DataTracks shall deal with customers, suppliers, government, employees, competitors and community in a fair manner with honesty, integrity and ethics. DataTracks shall not strive to take unfair advantage through any unfair practice.

Fair Behaviour in Market Place

DataTracks intends to be competitive in adding value to its customers in the marketplace. However, DataTracks shall be lawful and fair while being competitive. DataTracks shall not indulge in violating laws applicable to competitive behaviour. DataTracks shall not indulge in securing a competitive advantage through illegal or unlawful means. Collection of intelligence about competition shall be through lawful means alone.

DataTracks respects the intellectual property rights of its customers, suppliers and competitors fully. DataTracks' behaviour in respecting intellectual property rights shall strive to comply with laws that apply to its market in the European Union, in addition to the laws that apply to its operations.

Equal Opportunity Employer

DataTracks is an equal opportunity employer. DataTracks shall not discriminate based on gender, nationality, race, colour, religion, marital status or age. DataTracks believes diversity of people in the company adds value to the business. Hiring, promotion and compensation decisions shall be entirely based on fitment, appropriateness to work demands and market conditions alone.

Health and Safety

DataTracks shall strive to provide and maintain a safe and healthy work environment. Compliance with all health and safety-related laws and regulations is a minimum commitment. DataTracks expects its directors, officers and employees to be aware of the health and safety policies and practices and help all customers, contractors, and visitors comply with these policies and practices while on DataTracks' premises or while working on behalf of DataTracks. DataTracks directors, officers, employees and contractors designated to work in customer or supplier environments shall comply with the health and safety policies and practices in force in such environments. All accidents, however minor, are reportable to HR.

Environment

DataTracks cherishes the need to keep our environment sustained for the future. DataTracks shall comply with all laws and regulations relating to the protection of the Environment. DataTracks shall be prompt in responding to any threats to the Environment. DataTracks shall cooperate to the maximum extent with the Community in protecting the environment. DataTracks shall comply with all record-keeping and reporting obligations.

Financial Integrity and Reporting

DataTracks shall maintain its accounts and report financial results in a true and fair manner consistent with applicable financial standards. DataTracks shall maintain sufficient business and reporting controls consistent with its size to protect stockholders’ interests. DataTracks will not falsify records or reports.

Improper or Questionable Payments

DataTracks shall not make improper or questionable payments of company funds to anyone for obtaining or retaining business or securing any improper advantage.

Political and Charitable Contributions

DataTracks shall not fund or support any specific political party or candidate for political office. DataTracks assets shall not be used for any political campaigns. DataTracks will not interfere with the employees’ right to have their own views on politics. Use of the DataTracks name to endorse a charitable organization or event is not permitted without the prior approval of the Board.

Government Inquiries

DataTracks is committed to fairness, honesty and integrity in dealing with the government and regulatory agencies with which we interact.

DataTracks and its employees, agents and contractors must cooperate with appropriate government inquiries and investigations. However, it is important to protect the legal rights of DataTracks with respect to its confidential information. No financial information may be disclosed without the prior approval of the Chief Executive Officer.

Conflicts of Interest

DataTracks expects its directors, officers and employees to have no conflict of interest in their dealings on behalf of DataTracks, in their dealings in the marketplace place or in their dealings with each other. In the unfortunate event of a conflict of interest arising, directors, officers and employees are expected to disclose such a conflict immediately to the CEO and an independent director.

Conflicts of interest arise, among other instances, when a director, officer or employee competes with DataTracks business while being engaged with DataTracks directly or indirectly converts DataTracks business opportunity into a personal opportunity for him/her or relatives, uses privileged information received in the course of business for personal gain, uses business assets/property for personal purposes, uses business hours for unrelated purposes, receives improper personal benefits due to his/her position in DataTracks accepts gifts or value from anyone dealing with DataTracks or from a competitor, owns a material interest in any competitor, customer, supplier.

Confidentiality

All confidential or proprietary information received in the course of business from customers and suppliers are to be treated confidential and protected against disclosure and improper use.

Every director, officer and employee of DataTracks shall enter into a legally enforceable “covenant to not disclose confidential information”. This obligation shall survive the termination of the engagement with DataTracks.

DataTracks shall not forgive wilful disclosure of confidential information and shall pursue maximum legal remedy and punishment for wilful disclosure. DataTracks shall have in place systems and policies to prevent unauthorised access to premises, systems and data and to prevent unauthorised recording or copying of data.

Every director, officer and employee shall respect these policies to the fullest extent in letter and spirit. Information already available in public domain or known prior to disclosure by customer is not considered confidential or proprietary. Disclosure under compulsion from law is not a violation of this covenant.

Sexual Harassment

Sexual harassment includes deliberate or repeated unsolicited verbal comments, gestures or physical contact of a sexual nature including unwelcome sexual advances, requests for sexual favours and other verbal of physical contact of a sexual nature when submission to such conduct is expected explicitly or implicitly for hiring, promotion, compensation and other employment decisions or for a non hostile work environment. Every director, officer, employee shall ensure such a conduct is avoided. All complaints shall be handled in a timely, confidential and independent manner.

Use of Business Assets

Every director, officer, and employee shall safeguard and protect all assets, including intangible assets, of DataTracks in their individual or collective custody. Such assets shall not be used for any unrelated purposes or any personal benefits/purposes. Funds taken from DataTracks shall be properly accounted for. Personal expenses or payments shall not be claimed as or treated as business expenses. DataTracks technology assets are to be used exclusively for the purposes of DataTracks' business. Unauthorised access, use or extraction of data is prohibited. Access to the internet is restricted to business purposes. All inward/outward communication through business assets, all data held in business assets, are exclusively the property of DataTracks and are subject to being monitored for appropriateness.

DataTracks prohibits the use of unauthorised or pirated software. All software installed on business assets should be legally usable by DataTracks. Unauthorised installation of software is prohibited.

Intellectual Property

DataTracks expects its directors, officers and employees to help develop and protect its intellectual property. All work/products created by directors, officers or employees while in employment are the exclusive property of DataTracks.

Personal Relationship and Activities

DataTracks cherishes professionalism and objectivity. Employees are discouraged from having personal relationships (other than simple friendship) with anyone who is:

  • employed by DataTracks and reporting to them
  • dealing with DataTracks as a customer or supplier through them

DataTracks employees, while free to pursue their views as citizens, are expected not to bring harm to DataTracks or its customers’ reputation or image through their non-employment activity. DataTracks reserves the right to determine whether any act is likely to harm reputation or image.

Internet, Email and Voice Communication

DataTracks employees must exercise good judgment and act in a professional manner in communicating with outsiders (through letters, telephone conversations, voice mails, emails, chats, postings etc.) whenever they communicate on behalf of DataTracks or its customers or whenever they communicate using a legitimately provided address of DataTracks or its customers or whenever they communicate using the premises/technology assets of DataTracks or its customers. All communication from DataTracks premises/assets or on behalf of DataTracks (or its customers) is DataTracks' property.

Drug and Alcohol Abuse

Substance abuse, including manufacture, sale or use of controlled substances in DataTracks premises or while on DataTracks business, is prohibited.

Exclusivity of Employment

Employment as a whole-time director, officer or employee with DataTracks is full-time. Acceptance of other employment while with DataTracks is prohibited unless waived in writing.

Transactions with Related Parties

Dealing with relatives or oneself on behalf of DataTracks is prohibited. Relatives include spouse, siblings, children, parents, grandparents, grandchildren, aunts, uncles, nieces, nephews, cousins, step relationships, and in-laws. If such a deal is unavoidable, in each such instance, prior written approval must be obtained from the Board of Directors and the CFO.