DataTracks UK adds new website features to enhance customer experience

DataTracks UK has recently included new features to its website (www.datatracks.co.uk) to improve customer’s online experience on the website.

DataTracks was one of the earliest providers to be recognized by HMRC for providing managed tagging services. DataTracks is also the first and only iXBRL managed tagging service provider to be accredited by the ICAEW (Institute of Chartered Accountants in England and Wales).

DataTracks offers iXBRL managed tagging services to several accounting firms and companies in the United Kingdom. DataTracks offers these services through its portal (www.datatracks.co.uk) where users can set up accounts, pay online, upload inputs and download output instance documents when ready.

Among the new features, the most prominent one is the online chat facility. With the increasing customer transactions through the web, an online chat facility would benefit customers. This add-on facility enables customers to get their queries resolved faster, real time. This mechanism proves beneficial to the customers during peak season of filing as they have the convenience of quickly reaching out to DataTracks for any online support.

DataTracks has also provided an improved facility for uploading files on the portal. Now customers can upload their files quickly in two simple steps.

In addition to the above, DataTracks has enabled social sharing through LinkedIn, Facebook, Twitter and Google+. Customers can now keep track of the latest press releases, blogs and other important news from DataTracks through these social feeds.

“With several hundreds of customers visiting our website every day, there is an increasing need to enhance the user experience for our customers. We will continue to enhance our website to provide the best online experience to our customers”, said Sandeep John, Manager, Business Development, DataTracks UK.

Several companies and accounting firms have chosen DataTracks for its simple, effective and easy-to-use online services. DataTracks has a proven track record for providing iXBRL services with high accuracy and quick turnaround for HMRC filing. DataTracks currently offers XBRL solutions for US, UK and India markets and plans to extend its services to other countries in the near future.